In today’s skilled nursing environment, hitting targets for Skilled Mix, HPPD, EBITDA cash flow, and dozens of other critical metrics is no longer optional — it’s survival. At the same time, facilities must stay on top of hundreds of day-to-day tasks: preventive maintenance, compliance activities, landscaping, staff training, and more.
Metric & Task Action Plans (MTAP) gives facility leaders and teams a single, intelligent platform to set baselines, monitor performance, trigger improvement plans, and execute both metric-driven initiatives and everyday operational tasks with full visibility.
Baselines are created and loaded automatically from your organization. Real-time metric actuals flow in from the facility. When anything goes out of range (or a task becomes due), the right people are instantly notified.
Whether it’s a Metric Improvement Plan (tied to a metric with gap analysis and expected impact) or a General Facility Task (like “Trim bushes around the facility”), the same powerful workflow applies.
Clear multi-level approvals (facility → RVP/Manager) with documented reasons ensure alignment and accountability without slowing anyone down.
Full history of every metric and every plan is visible to employees, managers, and leadership. Status notifications keep everyone in sync.
Pre-built improvement options + fully custom plans with tasks, owners, due dates, checklists, and evidence uploads make execution simple and trackable.
Faster course correction
Identify and resolve critical metric gaps before they become larger systemic issues.
Higher accountability
Engage staff directly with clearly assigned owners, tasks, and documented expectations.
Reduced risk
Maintain stronger survey readiness through consistent tracking of compliance and maintenance activities.
Improved financial performance and operational efficiency
A culture of continuous, measurable improvement
Every metric target met, every task completed
"Here's exactly what we're doing, who's doing it, and when it will be done."